Privacy information
When you enquire about a stay, Villa Tāraa uses the details you provide, such as your name, email address, preferred villa, dates and message, to respond to your request.
Email enquiries
Website email enquiries are processed by the site's form provider, Netlify. The villa team may receive the enquiry by email. Please do not include payment card details or other sensitive personal information in the form.
WhatsApp enquiries
If you choose WhatsApp, the site opens WhatsApp with your enquiry pre-filled. You choose whether to press Send. Once sent, the message is handled through WhatsApp in accordance with its own terms and privacy practices.
How enquiry information is handled
Email enquiries may be retained in Netlify’s form-submission records and in the villa team’s email inbox. WhatsApp enquiries sent by guests may be retained in the relevant WhatsApp conversation. This information is used to respond to enquiries and, where relevant, follow up on stay arrangements.
For questions about your information, including requests to correct or delete an enquiry, contact hello@villataraa.com. Retention depends on the purpose for which the information is needed and applicable record-keeping obligations.